Terms and Conditions

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Welcome to armandoponteggi.art.
This website is owned and operated by Armando Ponteggi. By accessing and using this website, you agree to the following Terms and Conditions.

Services

Armando Ponteggi offers original artworks, limited edition prints, commissioned work consultations, and related artistic content. Services, products, and content may be modified or discontinued at any time without notice.

Prices and Payments

All prices are listed in euros (€) and include VAT and shipping where specified. Payments are processed through secure methods available on the website. Orders, especially commissioned works, cannot be canceled or refunded without prior approval.

Copyright

All content on armandoponteggi.art (including artworks, images, texts, and designs) is protected by copyright and remains the exclusive property of Armando Ponteggi.
Purchasing an artwork does not transfer copyright or intellectual property rights.

Use of the Website

Users agree not to misuse the website, attempt unauthorized access, or publish unlawful, offensive, or promotional content. Access may be restricted or suspended in case of violations.

Liability

Content is provided “as is.” Armando Ponteggi is not liable for technical issues, inaccuracies, or damages resulting from improper use of the website.

Changes

These Terms may be updated at any time. Continued use of the website implies acceptance of the updated Terms.

Contact

For any questions, please contact:
📧 armando.ponteggi@gmail.com

Hassle-Free Returns

Return and Refund Policy (Germany)

14-Day Right of Withdrawal

In accordance with German consumer law (BGB §355), customers have the right to withdraw from the purchase within 14 days from the date of delivery, without providing any reason.

Return Conditions

The artwork must be returned undamaged, unaltered, and in its original condition.
Original packaging, certificates, and any accompanying materials must be included.
Refunds are issued only after the returned item has been received and inspected.

Exclusion of the Right of Withdrawal

The right of withdrawal does not apply to:

Commissioned or custom-made artworks, as defined under BGB §312g (2), since they are created specifically for the customer.

How to Exercise the Right of Withdrawal

To request a return, please contact Armando Ponteggi at:
📧 armando.ponteggi@gmail.com

Please include:

Order number
Declaration of withdrawal
Photos in case of damage (if applicable)

You will receive instructions for the return shipment.
Return shipping costs are borne by the customer, unless the return is due to damage or an error attributable to Armando Ponteggi.

Refund Timing

Refunds will be processed within 14 days from receipt of the returned item, using the original payment method.

Terms and Conditions